Conversational AI Leasing Assistant
Case Study

The challenge

A property management group with 2,000+ residential units was struggling to handle the volume of leasing enquiries during peak season. The leasing team of 8 was spending 70% of their time answering repetitive questions, scheduling viewings, and following up on cold leads.

What we built

• 24/7 conversational AI trained on property portfolio, policies, pricing, and availability
• Automated viewing scheduling with calendar integration and confirmation workflows
• Lead qualification scoring — hot leads routed directly to leasing agents with full context
• Automated nurture sequences for leads not yet ready to commit
• CRM integration — every interaction logged with structured data for agent follow-up

The results

The solution delivered measurable results within weeks of go-live. The client achieved 60% Team workload saved and 3× Viewings booked from same leads, with full ROI achieved within 4 months ROI achieved.