An EdTech provider with 25,000 enrolled learners was experiencing a 34% dropout rate — significantly above industry benchmarks. Their student support team was reactive, only finding out about at-risk students after they had already disengaged.
The solution delivered measurable results within weeks of go-live. The client achieved 28% Dropout reduction and 4-6wk Early warning lead time, with full ROI achieved within 4 months Payback period.
"We went from finding out students had dropped out to preventing it. The early warning system has fundamentally changed how our support team operates."